Few UAE banks score high for customer service

The overall level of customer service provided by banks in the UAE has improved slightly since last year, but a lot has to be done to meet consumer expectations, a new benchmarking index showed.


Al Baraka Bank Egypt wins quality award

Al Baraka Bank Egypt, a subsidiary banking unit of Al Baraka Banking Group and its banking arm in the Egyptian market, announced the winning of the 'The Majestic Five Continents Award for Quality and Excellence' granted by the well-known Europea